Altin is a fintech startup that is revolutionising the way people invest in physical gold and stock market instruments. Our team of experts has developed a mobile application that enables users to buy and sell physical gold at their convenience. Additionally, the app's stock screener offers an innovative way for users to learn if a stock complies with Islamic Finance principles (Ethical Investments).

Altin allows users to buy and sell physical gold through the app, making it easy and convenient for retail clients to invest in this valuable asset. The app also screens stocks using principles of Islamic Finance to ensure compliance with Shariah law.

Yes, Altin is designed to be accessible to all customers, regardless of religious beliefs. While the app uses principles of Islamic Finance to screen stocks, these are based on ethical and socially responsible criteria that are relevant to many different customers.

Currently, Altin focuses on providing access to physical gold and screening stocks for compliance with Islamic Finance principles. However, we are constantly exploring new investment options and may add new features in the future.

Altin takes customer privacy and security very seriously. All user data is encrypted and protected using industry-standard security protocols. We also follow best practices for data storage and handling to ensure that customer information remains confidential and secure.

You can contact Altin customer support through the app, website, or email. Our customer support team is available to answer any questions or concerns you may have and provide assistance as needed.

Altin is currently available in select countries, but we are rapidly expanding our reach to serve customers around the world. Check our website or app store listing to see if Altin is available in your region.

To create an account with Altin, simply download the app from the App Store or Google Play, and follow the on-screen instructions to set up your account.

To open an account with Altin with the aim of buying and selling the gold, you will need to provide some basic personal information, such as your name, address, and email address. Additionally you need to upload proof of identity and pass a biometric identification process in order to ensure that you are the real person. These measures are important to safeguard our clients investments

While, for the stocks screening purposes you just need to provide your phone number/email and create a strong password

To update your account information in Altin, simply go to the "Settings" tab in the app and select "Profile Settings". From there, you can update your personal information, payment methods, and other account details

To reset your password in Altin, simply click on the "Forgot Password" link on the login screen of the app, and follow the instructions to reset your password

Altin employs advanced security measures to protect user data and prevent unauthorized access to your account. We use industry-standard encryption protocols to ensure that your personal information is safe and secure. Additionally, we do not share your information with third parties without your explicit consent.

Altin partners with trusted third-party providers to securely store and insure all physical gold purchased through the app. The gold is stored in secure, third-party vaults that are audited regularly to ensure compliance with industry standards

Altin also employs advanced security measures to protect user data and prevent unauthorized access to your account. Users can view their gold holdings in real-time and rest assured that their investment is safe and secure

To buy gold through Altin, simply download the app, create an account and deposit money into your account. From there, you can select the amount of gold you wish to buy and complete the transaction

Yes, you can sell your gold investment through the app at any time. Altin offers competitive prices for selling gold, and the proceeds can be transferred to your bank account

Altin takes the authenticity and quality of gold very seriously. We ensure that the gold provided to our clients is genuine through the following measures:

1. Trusted Suppliers: Altin sources its gold from reputable suppliers and partners who adhere to strict industry standards and regulations. We work with trusted entities that have a proven track record in the gold industry;
2.Assay Certification: Before any gold is made available for purchase, it undergoes rigorous testing and certification by independent assay agencies. These agencies verify the purity and authenticity of the gold through precise analysis and testing methods;
3. Transparency and Documentation: Altin provides transparent information about the origin and quality of the gold. We maintain proper documentation and records of the gold's authenticity, ensuring traceability and accountability throughout the process

The gold purchased through Altin is of the highest quality and purity. We work with trusted third-party providers who source gold from reputable refineries that meet industry standards for quality and purity. The gold is typically 99.99% pure, which is also known as "four nines" gold. This ensures that your investment in gold through Altin is of the highest quality and meets industry standards

The minimum amount of gold you can buy through Altin is for 5 000 tenge

You can track the performance of your gold investment in real-time through the app. Altin provides detailed information on the current market price of gold, as well as historical performance data and charts to help you make informed investment decisions

Altin specializes in providing digital access to physical gold and does not offer delivery or physical possession of the gold at this time. However, we are working to make this happen for you soon. Meanwhile, you can rest assured that your gold is securely stored and insured by our trusted third-party providers

At this time, Altin does not offer the ability to transfer gold between users. However, we are working to make this happen for you soon.

Altin accepts multiple payment methods, including bank transfers, debit/credit cards, and e-wallets. We strive to make the funding process as convenient as possible for our users.

To withdraw money from your Altin account, you can sell your gold holdings through the app and request a withdrawal to your linked bank account or e-wallet. The funds will be credited to your account within a few business days, depending on the payment method you choose.

Altin does not charge any fees for transferring funds into your account. However, there may be fees charged by your bank or payment provider for transferring funds. Altin also does not charge any fees for transferring funds out of your account, but there may be a small fee charged by your bank for receiving the funds.

The time it takes for funds to be credited to your Altin account depends on the payment method you choose. Bank transfers typically take 1-3 business days, while debit/credit card payments and e-wallets are usually credited instantly.

The time it takes for funds to be credited to your bank account depends on the payment method you choose. Bank transfers typically take 1-3 business days, while e-wallets are usually credited instantly.

Altin does not require a minimum deposit amount to fund your account. You can deposit any amount you choose, as long as it meets the minimum purchase amount for gold.

Altin does not have a minimum withdrawal amount. You can withdraw any amount of money that is available in your account.

Altin employs advanced security measures to protect user data and prevent unauthorized access to your account. We also work with trusted payment providers to ensure that all transactions are secure and encrypted. You can rest assured that your funds are safe with Altin.

Shariah screening is the process of reviewing and evaluating financial products and investments to ensure that they comply with the principles of Islamic finance. This includes avoiding investments in industries such as alcohol, tobacco, gambling, and weapons, among others. Shariah screening is important in Islamic Finance to ensure that investments are made in a socially responsible and ethical manner.

Altin uses a proprietary screening methodology to evaluate stocks based on their compliance with the principles of Islamic finance. This methodology was developed in collaboration with Islamic finance experts and is regularly updated to ensure that it reflects the latest industry standards and best practices.

Altin's shariah screening process is based on the Accounting and Auditing Organization for Islamic Financial Institutions (AAOIFI) Shariah standards. The criteria used include the business activities of the company, the level of debt, the sources of income, and the level of cash and interest-bearing securities.

The list of shariah-compliant stocks in Altin is regularly updated to reflect the latest information and ensure compliance with the principles of Islamic finance. This update process takes into account factors such as the latest financial reports, corporate actions, and market capitalization of the companies. As market conditions and company dynamics can change, the compliance status of stocks may be subject to updates on a daily basis to maintain adherence to Shariah principles. Rest assured, Altin's commitment is to provide you with the most up-to-date and accurate information regarding the shariah-compliant status of stocks in our screening process.

Yes, Altin's shariah-compliant screening feature is available to all clients, regardless of their religion or beliefs. The screening process is designed to comply with the principles of Islamic finance, which emphasize social responsibility and ethical investing, but the feature can be used by anyone who shares these values.

Altin provides a list of shariah-compliant stocks in the app, which you can use to screen your investments. You can also check the compliance status of individual stocks by searching for them in the app and looking for the shariah-compliant label.

If a stock is removed from the list of shariah-compliant stocks, or if its compliance status changes, clients who hold that stock in their portfolio will be notified via the app and email. The notification will provide details on the reason for the change in compliance status and advise clients on how to proceed with their investments.