Terms and Conditions
Welcome to Altin! These Terms and Conditions (“Terms”) govern your access to and use of the Altin.app application (“Application”) and its services, as well as use of our website – altinapp.kz (“Website”), collectively referred to hereinafter as “Company services". By using the Application or accessing the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the Application and the Website.1. Terms
“Device” means your mobile phone running an operating system supported by Android or IOS;
“Application” or “App” means the Altin mobile application (“Altin.app”), which can be downloaded to any Device;
“User Data” means information provided by the user, as well as information obtained during the user’s work with the Application, including device information.
2. Ownership and Use of the Application and Website
These Terms are presented by Altin Financial Technologies LLP (hereinafter referred to as the Company), whose legal address is Zhailau microdistrict, 20/24, Taraz city, Kazakhstan, postal code 080000. When we use “we”, “us” or “our” in these Terms, we mean Altin Financial Technologies LLP and any of our affiliates. When we use "you" or "your", we mean you, the user accessing this Website or the App.
These Terms govern your access to and use of the Company Services. The terms of purchase and sale of precious metals through the Application are governed by the Client Agreement.
3. Change of Terms
These Terms and Conditions may be changed from time to time without notice and such changes will be effective immediately upon posting on the Website. You should check these Terms and Conditions periodically to ensure you are aware of such changes, as your continued access or use of the Company Services will demonstrate your acceptance of the modified Terms and Conditions. If you do not accept any changes, please refrain from using the Application and Website.
Most legal content is available to you on the Website without going through a registration process.
4. Legal rights
Nothing in these Terms may affect your legal rights.
5. Copyright and Intellectual Property Rights
The Website and Application are owned and operated by the Company. All content presented or displayed on the Company Services, including, but not limited to, text, graphics, photographs, images, moving images, sound, illustrations and software (collectively, “Content”) is owned by Altin Financial Technologies LLP. All elements on the Company Services, including but not limited to the general design and Content, are protected by copyright, moral rights, trademark and other laws relating to intellectual property rights. The Company Services, their Content and all rights associated therewith remain the exclusive property of Altin Financial Technologies LLP or its licensors, unless otherwise expressly agreed.
All materials contained on the Company Services provided by the Company are intended only for the lawful use of its customers, employees and members of the general public. The material may not be copied, republished, incorporated into another website or reproduced (by linking, framing or any other means), transmitted, distributed, uploaded, posted, used to create a derivative work, or used in any other way without the written consent of Altin Financial LLP Technologies".
6. Access to Company Services
We strive to make the Company's Services available uninterruptedly and without interruptions. However, we will not be liable if for any reason the Company Services are unavailable at any time or for any period. Access to the Company Services may be suspended temporarily and without prior notice in the event of system failure, maintenance or repair, or for any other reason.
7. Use of the Company Services
Company hereby grants you a non-exclusive, non-transferable, revocable license to use the Company Services as intended for your personal use and only on a Device as permitted by the applicable Platform Terms of Use and in accordance with this Agreement (“User License”). This User License begins upon your acceptance of this Agreement and will continue until the expiration of the term specified in section 13 of this Agreement.
You are permitted to download, print, temporarily store, retrieve and display content through the application screen, and store such pages in electronic form in Device storage (but not on any server or other network-connected storage device) for your personal use. However, you should be aware that data that is downloaded, printed or retrieved through the Application screen reflects the position as of the date and time at which it was downloaded, printed or retrieved and will be valid for that time. Likewise, the data stored on the storage medium reflects the time position of the file's time stamp.
Permission to download and copy by an individual does not permit inclusion of such material or any portion thereof in any work or publication in any form.
You must not violate any applicable national or international law when accessing or using the Company Services. You must not manipulate or otherwise display the Company Services using frames or similar navigation technologies. You may not link to the Website and Application without our prior written consent. You are responsible for obtaining and maintaining all telephone, computer hardware, software and other equipment needed to access and use the Company Services and for all charges associated with such equipment.
You are prohibited from uploading, posting or transmitting to or from the Company Services any materials:
- which is threatening, defamatory, obscene, inflammatory, pornographic, offensive, likely to incite racial hatred, discriminatory, scandalous, blasphemous, invasive of confidence, invasive of privacy or which may cause annoyance or inconvenience;
- for which you have not obtained all necessary licenses and/or permits;
- that constitutes or encourages conduct that would be considered a criminal offense, give rise to civil liability, or is otherwise contrary to applicable law;
- that violate our or any other third parties’ patents, trademarks, trade secrets, copyrights or other proprietary rights recognized and protected by the laws of the Republic of Kazakhstan or any other country in the world; or
- that is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, corrupted data or other malicious software or harmful data or code). You may not use the Website and Application for other purposes (including, but not limited to, hacking).
You agree to indemnify us, our affiliates, suppliers and employees for all losses, expenses, and damages (including legal fees) arising from your violation of these Terms, your negligence or otherwise from your use of the Company Services.
8. Registration information
To use the Company Services, you must create an account and select a username and password. You may also be asked to provide some personal information. You agree that all information you provide to us is accurate and complete, and you agree to regularly update this information as necessary. You agree not to impersonate any person or entity, misrepresent your affiliation with any person or entity, or conceal any required information from the Company for any purpose. We agree to protect the information you provide to us in accordance with our Privacy Policy. Failure to do so will constitute a violation of our terms and conditions and may result in termination of your account.
For security reasons, we request that you do not share your login information (username, password, screen name, etc.) with third parties. You agree to notify us immediately of any unauthorized use of your account. If, due to circumstances beyond your control, such data becomes available to third parties, you undertake to notify us immediately, otherwise we may be forced to assume that you have authorized all actions of the third party.
9. Fees and commissions
We may charge you fees for using the Application and for services provided by third parties, and we will notify you when such fees become necessary.
You must pay all fees, charges, taxes and other charges applicable to you. We reserve the right to change all such fees, charges and debit any amounts due from your bank/card or Company Services account without prior consent. In addition, your bank or any service provider, including a processing service provider, may charge you fees for any transactions in accordance with their internal policies. You are solely responsible for all these and other third party fees, and for reviewing any applicable fees charged for accessing, using this Application and completing online transactions. Failure to make any such payments shall constitute a breach of the Agreement, subject to which the Company shall be entitled to exercise any rights or remedies (whether contractual or otherwise).
In no event shall the Company be liable for any indirect, special or consequential damages arising (including, without limitation, loss of anticipated profits or data) as a result of the Company's exercise of rights or remedies due to your failure to pay fees or charges. The Company reserves the right to pay payments, fees and charges due from you, and you give your unconditional and informed consent to such payments.
10. Privacy and Security
The Company is committed to protecting the privacy and security of users' personal information. Please review our Privacy Policy for detailed information on how we collect, use and protect your data.
The Company's Services may contain links to other independent third party websites (Third Party Websites). Third party websites are not under our control and we are not responsible for and do not warrant the accuracy of their content or their privacy policies (if any). You will need to make your own independent decisions regarding your interaction with any Third Party Websites, including the purchase and use of any products or services available through them.
In order to ensure the security of its systems, protect its personnel and detect fraud and other crimes, the Company reserves the right to monitor all Internet communications, including web and email traffic, to and from its domain. Monitoring includes (but is not limited to) checking for viruses and other harmful code, criminal activity, and the use of content that is unauthorized or illegal, or material that in any way may cause offence.
After your initial registration, we will NEVER request you (or ask others to do so on our behalf) to fully disclose your sensitive login information to the Application.
We will not ask you for passwords or encourage you to click on security-related links. If you receive any such request from anyone (even if they use our name and logo and appear to be genuine), then such request is most likely deceptive and fraudulent and you should not provide them with your sensitive data under any circumstances. circumstances. Additionally, you must notify us immediately of any such requests.
11. Disclaimer
You assume responsibility and risks associated with your use of the Company Services and the Internet in general. You are solely responsible for evaluating the accuracy, completeness and usefulness of all opinions, advice, services, products, advertising and other information provided on the Company Services, linked or online.
The app or its contents should not be considered a substitute for advice regarding any situation. You should seek appropriate advice before taking or refraining from taking any action in connection with any information contained in the Application. THE APPLICATION OR ITS CONTENT SHOULD NEVER BE CONSIDERED OR USED AS A SUBSTITUTE FOR ANY PROFESSIONAL ADVICE OR CONSULTATION.
While we have taken all reasonable steps to ensure that the content on the Company Services is accurate and complete, we exclude any warranties, undertakings or representations (whether express or implied) to the fullest extent permitted by applicable law that the Company Services or (in including without limitation) all or any part of the content or materials are appropriate or complete for use either in the Republic of Kazakhstan or in other jurisdictions. If you use this website from other jurisdictions, you are responsible for compliance with applicable local laws.
We may make changes to the materials on the Company Services or the products and services described therein at any time without notice. The materials on the Company Services may be out of date, and we make no commitment to update them.
Nothing in this Agreement excludes or in any way limits our liability for negligence, fraud or any other liability to the extent that it cannot be excluded or limited by law.
Apart from any liability to you under these Terms, we have no liability whatsoever (to the maximum extent permitted by applicable law) arising out of the use of or access to the Company Services (including, without limitation) any errors or omissions contained in the Company Services or if the Website or Application is unavailable.
12. Applicable law
These Terms are governed by and construed in accordance with the laws of the Republic of Kazakhstan. If any dispute arises under this Agreement, the user and the Company must take all necessary measures to resolve the dispute without going to court within 20 (twenty) calendar days.
If any provision (or part of a provision) of this Agreement is held by any court or administrative tribunal of competent jurisdiction to be invalid, unenforceable, illegal, unenforceable or voidable, then such provision or condition will be severed from the remaining terms and conditions, which will continue in effect to the maximum extent permitted by law or be modified so that the remainder of this Agreement is valid and enforceable.
You acknowledge and agree that damages, by themselves, may not be an adequate remedy for certain violations of this Agreement. Accordingly, we will be entitled to injunctive, specific performance, or other relief in the event of a threatened or actual breach of this Agreement.
13. Messages and notifications
When you create an account on the Company Services, you are automatically subscribed to various types of notifications. You can set or disable these alerts by changing your account settings on the Altin’s website or mobile app.
We may send any messages and notices to your telephone number, email, mailing address that you have provided to us, or by any other means. We may also post messages and notices on the Application. Messages and notices are deemed delivered to you when we send them to you, regardless of whether you view them or not.
You agree that your online electronic confirmation of documents and orders legally binds you in the same way as if you had signed them manually. The use of electronic versions of this Agreement and other documents referred to herein fully satisfies any requirement that they be provided to you in writing. You agree to conduct business with us electronically.
14. Entire Agreement
These Terms and the Customer Agreement between you and us contain all of our obligations and constitute the entire agreement between you and us with respect to your use of the Company Services. No other statements we make, including statements in brochures or promotional materials published by us, shall be incorporated into these agreements or have any legal effect.
These Terms are personal to you. You may not assign or transfer to anyone your rights or obligations under these Terms without our prior written consent.
Nothing in these Terms shall be deemed to confer any rights or benefits on any person other than you or us.
15. Termination/restriction of access
You and/or we may terminate these Terms at any time without notice for any reason. All provisions of these Terms, other than those that provide continuing rights or impose continuing obligations, shall terminate upon termination of this agreement.
We may, in our sole discretion, terminate your access to the Company Services at any time without notice.
16. Account deletion
If you want to delete your account and all associated data, follow these steps:
- Open the app: Launch the app on your device.
- Go to settings: Open the settings menu and go to profile settings (tap on your name).
- Select "Delete Account": Tap on the "Delete Account" option.
- Confirm deletion: Follow the on-screen instructions to confirm the action.
What Happens After Deletion:
Your account and all personal data associated with it will be permanently deleted. Certain data may be retained for legal or regulatory purposes (e.g., financial transaction data) as required by law, after which it will also be deleted.
Additionally, you can request account deletion at any time by contacting support using the contact details provided on our website or in the app.
Having Trouble?
If you encounter any issues deleting your account or have questions, please contact us.
17. Application Update
From time to time, we may automatically update the Application and change services to improve performance, improve functionality, reflect changes in the operating system, or address security issues. Or we may ask you to update the Application for these reasons. If you choose not to install such updates or if you opt out of automatic updates, you may not continue to use the Application and its services.
We welcome any questions, comments or requests you may have regarding these Terms. Please do not hesitate to contact us at Altin Financial Technologies LLP, Zhailau microdistrict, 20/24, Taraz city, Kazakhstan, postal code 080000 or by email info@altinapp.kz.
Version: November 19, 2023.
